SAKHI Refund and cancellation policy

Refund & Cancellation Policy

Effective Date: June 2026

Welcome to Sakhi. We are committed to providing high-quality digital services, including AI solutions, SEO services, digital marketing, content creation, website development, and media production services.

1. Service Cancellation

Clients may request cancellation of a project before work has commenced. Once the project has started, cancellation requests will be reviewed on a case-by-case basis.

Cancellation requests must be submitted via email.
Any work completed before cancellation will be billed accordingly.
Advance payments made for completed work are non-refundable.

2. Refund Policy

Due to the nature of digital and creative services, refunds are generally not provided after service delivery has begun.

Refunds may be considered only under the following circumstances:

Duplicate payment made by the client.
Service could not be delivered due to technical or operational reasons from our side.
Payment processed incorrectly.

Approved refunds will be processed within 7–14 business days.

3. SEO & Digital Marketing Services

SEO and digital marketing results depend on various external factors, including search engine algorithms, competition, and market conditions.

Therefore:

Rankings and traffic improvements cannot be guaranteed.
Payments for SEO audits, keyword research, optimization, and marketing campaigns are non-refundable once work has started.

4. AI & Software Services

For AI tools, automation systems, software solutions, and digital products:

Customized development services are non-refundable after project initiation.
Subscription-based services may be canceled before the next billing cycle.
No refunds will be issued for partially used subscription periods.

5. Film Production & Creative Services

For video production, editing, design, photography, and creative projects:

Advance booking amounts are non-refundable.
Production expenses already incurred will be deducted from any eligible refund amount.
Completed creative work is not eligible for refunds.

6. Contact Us

For cancellation or refund-related inquiries:

Email: [email protected]
Website: www.sakhi.com

We reserve the right to modify this Refund & Cancellation Policy at any time without prior notice.र.